If you experience technical problems using our
products, can't find the answers you're looking for in our frequently asked
questions section, or simply wish to drop us a note and say "hello", you may contact our support staff using any of the following methods:
3DTrains Customer Relations
3764 Harrison Street
Riverside, California 92503-4219
USA
Please include the following in all correspondence
· Your full name · A valid e-mail address · Your phone number (USA residents only) · 3DTrains product(s) purchased · Approximate date of purchase · Detailed description of the problem · Version of Microsoft Train Simulator · Your PC system specs (Windows version, graphic drivers installed, etc.)
